Jira Service Management
IT ManagmentJira Service Management is the ultimate solution for IT teams looking to supercharge their workflows, communication, and service quality. Tailored to fit the unique needs of modern IT operations, this tool has been skillfully crafted by Atlassian, the same masterminds behind the iconic Jira Software.
Applications
What is Jira Service Management?
Jira Service Management is the ultimate solution for IT teams looking to supercharge their workflows, communication, and service quality. Tailored to fit the unique needs of modern IT operations, this tool has been skillfully crafted by Atlassian, the same masterminds behind the iconic Jira Software. With its intuitive design, multifunctional features, and extensive integrations, Jira Service Management transcends the conventional confines of IT service desks, propelling teams into an era of seamless efficiency and continuous innovation.
Other Products from Atlassian:
Jira Software: A project management tool designed for agile teams.
Confluence: Collaboration software where teams can create, share, and collaborate on documents.
Bitbucket: A Git repository management solution, perfect for source code and development projects.
Trello: A visual project management tool with boards, lists, and cards to organize tasks and projects.
Opsgenie: An advanced incident management platform that alerts the right people at the right time.
Key benefits of Jira Service Management
- Enhanced Collaboration: A centralized space where IT and business teams can seamlessly collaborate.
- SLA Management: Set, monitor, and adhere to Service Level Agreements effortlessly.
- Change Management: Easily manage, track, and deploy changes across projects.
- Customizable Workflows: Tailor your workflow according to your unique operational needs.
- Advanced Reporting: Extract meaningful insights with detailed analytics and reports.
Pricing details
While specific pricing for Jira Service Management can vary based on the needs of your organization and the scale of deployment, Atlassian typically offers a tiered pricing structure:
Free Tier: Suitable for small teams up to a certain number of agents.
Standard Tier: A more feature-rich option ideal for growing IT teams.
Premium Tier: Designed for large organizations that need advanced features and scalability.
For exact pricing details, visiting the official Atlassian website or contacting their sales team is recommended.
Product Pricing
| Product | Jira Service Management |
|---|---|
| Price | $0/User/Month |
Features
| Incident Management |
|---|
| Problem Management |
| Configuration Management |
| Knowledge Base Integration |
| Automation Rules |
Device Support
| Android App |
|---|
| iOS App |
| macOS |
| Windows |
| Linux |
Pricing Option
| Free trial |
|---|
| Standard Plan |
| Premium Plan |
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